PRIVACY POLICY

Last Updated: June 1, 2026

Big Mini Putt Club is operated by Ray River Group LLC and Big Mini Projects LLC, as applicable by location, service, transaction, membership, event, or promotion. In this Privacy Policy, “Big Mini,” “Big Mini Putt Club,” “Company,” “we,” “us,” and “our” refer to Ray River Group LLC and Big Mini Projects LLC, together with their respective locations, websites, services, events, memberships, promotions, and related business operations.

Big Mini respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, purchase a membership, sign up for emails or text messages, book an event, interact with us online, or use any of our products or services.

This Privacy Policy applies to our website, including bigminiputtclub.com, and to our related services, locations, events, memberships, promotions, and communications.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect information directly from you, automatically when you use our website, and from third-party service providers that help us operate our business.

Information You Provide to Us

We may collect personal information when you:

 

    • Make a mini golf reservation

    • Purchase a membership, gift card, event package, or merchandise

    • Join our email list or SMS/text message list

    • Contact us through our website, email, phone, or social media

    • Book a private event, party, league, or tournament

    • Enter a contest, promotion, survey, or giveaway

    • Apply for a job

    • Otherwise interact with Big Mini

This information may include:

 

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Birthday or age-related information, where needed for promotions, age-restricted services, or membership benefits

    • Payment and billing information

    • Reservation details

    • Membership details

    • Event booking information

    • Shirt size or other fulfillment details for membership gifts or merchandise

    • Communications you send to us

    • Employment application information, if you apply for a job

Membership Information

If you purchase or participate in a Big Mini membership program, we may collect information related to your membership, including your name, email address, phone number, birthday or age-related information, membership tier, membership start and renewal dates, payment information, shirt size, pickup location, benefit usage, buddy pass usage, birthday benefits, and communications related to your membership.

If a membership includes an add-on, family member, minor, guest, or buddy pass benefit, we may collect limited information needed to administer that benefit.

We use membership information to create and manage your membership, process payments and renewals, provide member benefits, communicate with you about your membership, verify eligibility for age-restricted benefits, fulfill welcome gifts, administer discounts and promotions, prevent misuse, and improve our membership program.

Payment Information

We may use third-party payment processors and reservation, point-of-sale, membership, or ecommerce platforms to process transactions. These providers may collect payment card information, billing details, transaction history, and related information directly from you.

We do not intentionally store full payment card numbers on our own systems. Payment information is handled by our payment processors and service providers according to their own privacy and security practices.

Website and Usage Information

When you visit our website, we may automatically collect certain information, including:

 

    • IP address

    • Browser type

    • Device type

    • Operating system

    • Pages viewed

    • Links clicked

    • Date and time of visit

    • Referring website

    • General location information

    • Website performance, error, and diagnostic information

    • Interactions with ads, emails, or online content

We may collect this information using cookies, pixels, analytics tools, log files, and similar technologies.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

 

    • Operate and secure our website

    • Remember your preferences

    • Understand how visitors use our website

    • Improve website performance

    • Measure marketing and advertising effectiveness

    • Help deliver relevant promotions or advertisements

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

2. How We Use Information

We may use the information we collect to:

 

    • Provide and operate our website and services

    • Process reservations, purchases, memberships, gift cards, and event bookings

    • Communicate with you about reservations, events, memberships, purchases, or customer service matters

    • Send marketing emails, text messages, promotions, and updates, where permitted

    • Personalize your experience with Big Mini

    • Improve our website, services, locations, offers, and customer experience

    • Manage leagues, tournaments, contests, giveaways, and events

    • Administer membership benefits, renewals, discounts, buddy passes, birthday benefits, welcome gifts, and member communications

    • Verify eligibility for age-restricted services, benefits, promotions, or events

    • Process job applications and employment-related matters

    • Detect, prevent, and respond to fraud, misuse, security incidents, or illegal activity

    • Comply with legal obligations

    • Enforce our terms, policies, and rights

    • Carry out any other purpose disclosed when you provide the information

3. Email, Membership, and Text Message Communications

If you sign up to receive emails or text messages from Big Mini, or if you purchase a membership, book an event, make a reservation, or otherwise provide your contact information, we may use your email address or phone number to send you reservation updates, membership information, event details, operational notices, promotions, and other communications.

You can unsubscribe from marketing emails by using the unsubscribe link in the email.

You can opt out of marketing text messages by replying STOP or following the instructions in the message. Message and data rates may apply. Consent to receive marketing text messages is not required to make a purchase.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except service providers that help us deliver our messaging services.

4. How We Share Information

We do not sell your personal information in the traditional sense. We may share information with third parties in the following circumstances:

Service Providers

We may share information with vendors and service providers that help us operate our business, including providers of:

 

    • Website hosting and maintenance

    • Reservation and booking systems

    • Payment processing

    • Point-of-sale systems

    • Membership platforms

    • Email and SMS communications

    • Customer support

    • Marketing and advertising tools

    • Analytics

    • Fraud prevention and security

    • Event management

    • Accounting, legal, and business operations

These service providers are allowed to use personal information only as needed to provide services to us.

Advertising and Analytics Partners

We may work with analytics and advertising partners that use cookies, pixels, or similar technologies to help us understand website activity, measure advertising performance, and promote Big Mini.

Depending on your location and applicable law, you may have the right to opt out of certain targeted advertising or sharing activities.

Legal, Safety, and Business Purposes

We may disclose information when we believe it is reasonably necessary to:

 

    • Comply with laws, regulations, subpoenas, court orders, or legal process

    • Respond to requests from law enforcement or government authorities

    • Protect the rights, safety, and property of Big Mini, our customers, employees, guests, or others

    • Prevent or investigate fraud, security issues, or illegal activity

    • Enforce our agreements, policies, and terms

Business Transfers

If Big Mini is involved in a merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or similar business transaction, personal information may be transferred or disclosed as part of that transaction.

5. Third-Party Websites and Platforms

Our website and communications may link to third-party websites, platforms, reservation systems, payment processors, social media pages, delivery platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. Please review their privacy policies before providing information to them.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or method of transmission is completely secure. We cannot guarantee absolute security.

7. Data Retention

We keep personal information for as long as reasonably necessary to provide our services, operate our business, maintain records, resolve disputes, comply with legal obligations, prevent fraud, and enforce our agreements.

When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.

8. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

 

    • Request access to personal information we have about you

    • Request correction of inaccurate information

    • Request deletion of certain information

    • Opt out of certain marketing communications

    • Opt out of certain targeted advertising or data sharing, where applicable

    • Withdraw consent where processing is based on consent

To make a privacy request, contact us using the information below. We may need to verify your identity before completing your request.

We may deny or limit a request where permitted by law, such as when we need to retain information for legal, security, fraud prevention, transaction, or recordkeeping purposes.

9. Children’s Privacy

Our website and online services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Some Big Mini locations, events, memberships, or services may be available to minors with a parent, guardian, or responsible adult, but our online services are intended for use by adults. If you believe a child has provided personal information to us, please contact us so we can review and respond appropriately.

10. California and Other State Privacy Rights

Residents of certain states may have additional privacy rights under applicable law. These rights may include the right to know what categories of personal information we collect, the purposes for which we use it, the categories of third parties with whom we share it, and the right to request access, deletion, correction, or opt-out of certain uses.

To exercise any applicable state privacy rights, please contact us using the contact information below.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

11. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is not yet a common industry standard for responding to these signals, our website does not currently respond to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on our website and update the “Last Updated” date above.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us at:

Big Mini Putt Club
Ray River Group LLC / Big Mini Projects LLC
Email: admin@bigminiputtclub.com
Website: bigminiputtclub.com

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